No matter how you choose to pay, TouchPay makes it easy, convenient, and secure.

TouchPay provides the most convenient, secure, and cost-effective methods for friends and family members to deposit funds into the accounts of incarcerated love ones or to make mandated payments. Customers can make deposits and payments through our proprietary Lobby Kiosk, online through our secure web portal, via toll-free phone IVR (Interactive Voice Response), and through select retail providers. Funds are typically available within 24 hours.


Transactions can be applied to the following services (depending on each facility):

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Lobby Kiosk


TouchPay's Kiosks are physically located at facilties, typically in a visitation area, probation office or courthouse. Cash and credit/debit cards are accepted and using our Kiosk is as easy as using an ATM.

Kiosk benefits include:


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Online/Web


You can complete a transaction in minutes by accessing our online, secure website portal and entering the required account information. It's secure, convenient, easy, and fast, and online support is available if you have any questions. Click here to make an online deposit.

Website deposit benefits include:


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Phone


TouchPay's IVR system provides a toll-free 800 number that walks you through your transaction step-by-step. Simply follow the voice prompts and within minutes, your secure transaction is complete. Call now to make a deposit: (866)232-1899.

Phone deposit benefits include:


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Walk-in-Retail


Customers can safely and securely conduct transactions through our Walk-in-Retail payment service. In-store transactions can be made at select retailers through a network of neighborhood-based payment centers across the country. Simply inform the store clerk you are making a TouchPay payment and provide the Facility # and the Account # (Inmate ID).

Retail payment benefits include:


Click here to find retail locations.

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Money Order

Deposits to inmate trust accounts can be made with a money order where available. Click here for locations.

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